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Pharmacy Survey

Flavoring Survey
We’re always looking to provide our pharmacy customers with the best possible user experience. We also strive to make our products consumer-friendly so YOUR customers have a great experience as well. So thanks for letting us know how we’re doing. Your feedback is priceless.

Pharmacy Name*

City*

State*

Your Name*

Your Title*

Your Email*

1. How often do you and your pharmacy team flavor liquid medications, including reconstitutions?
 We flavor every liquid
 We flavor 50% of the liquids
 We flavor 25% of the liquids
 We flavor 10% of the liquids
 We don't really flavor much at all

2. Do you feel the value of flavoring is in making bad tasting medicine taste better or giving customers the ability to choose their favorite flavor?
 Improving Taste
 Providing Choice
 Both

3. You are more likely to:
 ask the customer if they want the medicine flavored.
 get customer requests for scripts to be flavored.

4. In your experience, how satisfied are customers with FLAVORx flavored medicine?
 Very Satisfied
 Somewhat Satisfied
 Somewhat Unsatisfed
 Very Unsatisfied

5. In your opinion, what are the main benefits for flavoring liquid medications?

6. What is the main reason you do NOT flavor all liquid medicines?

7. For each of the following please tell us how important each would be in motivating you to flavor more often? Please rate each factor on a scale of 1 to 10, with 10 representing the highest level of motivation for you to flavor more often, and 1 representing the least level of motivation.
Flavoring goals set by my management
Scientific studies that demonstrate flavoring improves pediatric compliance
Automated streamlined flavoring process (less time)
Pediatrician recommends flavoring on the prescription
Customers ask to have their medication flavored
An incentive to flavor, either monetarily or through recognition
Better training on how to promote and use flavoring
Higher visibility to your Pharmacy ‘s flavoring numbers

8. How could we improve FLAVORx?

Thanks for your feedback!